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Privacy Policy

Last updated: 22 May 2026  |  Quick Lead, England & Wales

1. Who we are

Quick Lead ("we", "us", "our") is a job and booking management tool for tradespeople and salons, operated in England & Wales. Our contact address is trial@quicklead.app.

2. What data we collect and why

Quick Lead is a device-first application. Your job records are stored locally on your own device using browser localStorage, with cloud backup to Firestore where backup/sync is enabled.

When you sign up or use the app we may process:

• Account credentials — your email address and a hashed password, used to sign you in. We never store your password in plain text.
• Job emails — emails sent to your dedicated yourname@mail.quicklead.app address by lead agencies, customers or your own forwarding rules. We parse these so the AI can extract job details into your Quick Lead account.
• Job data — customer names, addresses, phone numbers, job descriptions, invoices, certificates, signatures and related records that you create or that the AI extracts from your job emails. Stored on your device and backed up to our cloud database.
• Contact email address — used to send you account information and, with your consent, product updates.

3. Legal basis for processing (UK GDPR)

• Contract — processing your account details to provide the service.
• Legitimate interests — product improvement, fraud prevention and security.
• Consent — marketing emails (you can unsubscribe at any time).

4. Third-party services

The app integrates with the following third-party services, each with their own privacy policy:

• Firebase / Google Cloud (authentication & data storage) — Firebase Authentication stores your email address and hashed password. Firestore stores your job records as a cloud backup. Google Privacy Policy
• Postmark (email processing) — Postmark receives inbound emails sent to your @mail.quicklead.app address, parses them, and forwards the contents to Quick Lead so the AI can extract job details. Postmark Privacy Policy
• VoodooSMS — used to send SMS notifications to your customers on your behalf. Only the phone number and message content you provide are sent. VoodooSMS Privacy Policy
• Anthropic (Claude AI) — when an email arrives at your Quick Lead inbox and you tap Parse Job, the email body (and any attached PDF text) is sent to Anthropic's Claude API to extract job details such as customer name, address, phone number, dates and job type. This data is used solely to populate your job cards and is not retained by Anthropic beyond the duration of the request. Anthropic Privacy Policy

5. Cookies

This marketing website (quicklead.app) does not use tracking, analytics or advertising cookies. We use a single localStorage key to remember your cookie notice preference.

The Quick Lead app (app.quicklead.app) uses essential session cookies to keep you logged in. No third-party tracking cookies are used.

6. Data retention

• Job data on your device — stored in browser localStorage until you clear it from your browser.
• Job data in cloud backup — mirrored to Firestore so you can sign in from another device. Retained until you delete the records, your account, or request erasure.
• Inbound emails received at your @mail.quicklead.app address — stored in Firestore alongside your jobs so you can re-parse, search and quote them. Retained until you delete them or delete your account.
• Booking requests submitted by your clients — stored on Cloudflare for up to 30 days then automatically deleted.
• Push notification tokens and SMS credentials — stored for up to 2 years or until you remove them.
• Account deletion — when you delete your account, we remove all server-side records (Firestore documents, inbound emails, KV entries) within 30 days.

7. Your rights (UK GDPR)

You have the right to: access, rectify or erase your personal data; restrict or object to processing; data portability; and to withdraw consent at any time. To exercise these rights, email trial@quicklead.app.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Security

We use HTTPS encryption for all connections. Sign-in uses Firebase Authentication — passwords are hashed and salted before storage; we never see or store your plain-text password. Your data is processed on your own device wherever possible.

9. Children

Quick Lead is intended for use by adults (18+) running a business or trade. We do not knowingly collect data from children under 13.

10. Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects when it was last changed. Continued use of the service after changes constitutes acceptance.